Shipping and Delivery Policy for Khansahiba
At Khansahiba, we aim to deliver your favorite ethnic and daily wear products with efficiency and care. This Shipping and Delivery Policy outlines the terms and conditions for the shipment of your orders.
1. Shipping Locations
Currently, we only ship orders within India. We are working towards expanding our services to other regions in the future. Stay tuned for updates on international shipping!
2. Delivery Time
Orders are typically delivered within 7 days from the date of dispatch. Delivery times may vary depending on your location, holidays, or unforeseen circumstances. We strive to ensure timely delivery and will keep you informed about your order status.
3. Shipping Options
At present, we only offer standard shipping. All orders are shipped using reliable delivery partners to ensure your products reach you in excellent condition. We do not currently provide expedited or express shipping options.
4. Shipping Charges
We aim to keep shipping costs minimal and transparent. Currently, our shipping charges, if any, will be clearly mentioned at the time of checkout.
5. Damaged or Lost Items
If your product is damaged during shipping or lost in transit, we will replace the item at no additional cost. To request a replacement:
- Contact our customer support team within 48 hours of receiving the damaged item.
- Provide photographic evidence of the damage along with your order details.
- For lost items, we will confirm the delivery status with our shipping partner before initiating a replacement.
6. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our delivery partner’s website.
7. Contact Us
For any questions or concerns regarding shipping and delivery, please reach out to our customer support team at khansahibabyalisha@gmail.com. We are happy to assist you with your queries.
